“Essentially there is no direct focal point to how this idea came around. Rather it was a coagulation of incidents which left me frustrated and wishing things were done differently. The incidents range from my hearing aids breaking down whilst abroad and finding out that the only person who would fix them for free was my audiologist….in London. Or when the NHS lost up to 2 and a half years of my hearing data from when I was a teenager.” In a three-page document, Joe Bishop, the hard-of-hearing son of British stand-up comedian and entertainer John Bishop explained what drove…

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