Full coverage: travel agents

Tanya Airey built Sunway Travel from a local business to the largest tour operator in Ireland. In her first interview since she stepped aside as CEO, she talks about a lifetime of risk and adventure.

One year ago, travel agent Mary McKenna told The Currency about her scramble to manage cancellations as Tour America’s revenue dropped to zero. As customers return to booking holidays, her latest interview is decidedly upbeat.

Joe Walsh Tours was one of Ireland’s oldest travel agents and tour operators. However, board minutes, legal filings and correspondence with the regulator reveal just what went wrong, and who is owed what. They also shed light on the company’s battle to survive a pandemic.

As coronavirus threatens the survival of many businesses, travel agents are hanging on by their fingertips. Travel agent John Galligan explains how changes to the wage subsidy scheme could be the nail in the coffin for his industry.