When Gwen Morgan sits down with The Currency to discuss her new role as director of service operations at Dublin Bus, she is just six weeks into the job. While still getting her feet under the table, she is keen to lay out her stall. As director of service operations, it is her responsibility to make sure each of the more than 1,000 buses on its network is running on time and efficiently. It is no small undertaking, especially when the performance of Dublin Bus services is so frequently under the microscope by Dubliners as well as officialdom. The National…
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