Tobi Lutke, the CEO of Shopify, the e-commerce platform with revenues of $8.8 billion last year, shared an internal memo recently on the use and role of AI in Shopify. Lutke posted the memo on X with the explanation: “Context: This is a Shopify internal memo that I share here because it was in the process of being leaked and, presumably, shown in bad faith”. Here is the memo in its entirety, followed by my thoughts on it. It is a game changer. A CEO of a significant business is placing AI at the centre of everything his company does…
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