The phone rings. It is a Monday evening in February 2002, and the clock has just edged past nine o’clock. Gary Kennedy is at his kitchen table quietly working; a dog lies by his feet. Just 44, he is group director of finance and enterprise technology at AIB, a financial powerhouse with operations in Ireland, Britain, Poland and the United States. Kennedy had joined the bank five years before, leaving a stellar multinational career behind him where he had run a core division of Nortel Networks Europe across 45 countries. Then the phone rings again. Everything changes. ***** On the…

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