As Ulster Bank navigates its exit from Ireland, the Central Bank has levied a €37.8 million fine on it for its overcharging of tracker mortgage customers. In its enforcement action, the Central Bank stressed Ulster Bank’s intent. Ulster Bank intentionally tried to lure customers off their tracker mortgages. It intentionally stymied customers who complained about being overcharged. And it intentionally failed to cooperate with the Central Bank investigation, at one point leading the Central Bank to begin certifying lack of compliance at the High Court. Ulster Bank has admitted to 49 separate regulatory breaches. Ulster Bank is the biggest bank…

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Ulster Bank fined €37.8m, close to the maximum possible, over trackers. Here’s how the number was reached

The Central Bank has imposed a €37.8 million fine on Ulster Bank, its biggest fine ever, for its treatment of tracker mortgage customers. Where did the number come from, and what does it suggest is coming down the tracks for AIB and Bank of Ireland?

25th Mar, 2021 - 5 min read

Sean Keyes

Finance Columnist

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