B2B with Alison Cowzer: “Our model is contrarian. We don’t have sales targets. We are not a brand. We are not a retail pharmacy. We are an ethos and I am comfortable with that.”
From a standing start 20 years ago, Ade Stack has built a nationwide chain of 18 pharmacies with more than 200 staff. Stacks Pharmacy has achieved this by by-passing the high street and shopping centres in favour of establishing strong links within local communities. In this podcast with Alison Cowzer, she explains her contrarian approach to building a business and reveals why she is against the idea of sales targets in a healthcare business. She also talks about the future of healthcare in Ireland, taking on global chains and how technology is aiding customer care.
