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Full coverage: Intercom

“We believe there is this huge super cycle of repeat founders coming through in Europe”

Tapestry VC, an investor in Irish unicorn Fin, has launched its third, $80m fund to back repeat founders. Co-founder Patrick Murphy explains why opportunities in Europe have “never been clearer” and when progress needs the state to step in.

Michael Cogley
1st Jul, 2026 - 8 min read

They bet the company on AI. It paid off with a $3.6bn sale

Intercom’s $3.6 billion sale to Salesforce is not just a huge sum of money. It is also an incredible story of restarting a start-up that had plateaued by reinventing it for the AI-age.

Tom Lyons
20th Jun, 2026 - 4 min read

Inside Intercom: 10 lessons from a front-row seat to an Irish tech success story

As a journalist, colleague and long-time observer, I saw how Eoghan McCabe and his co-founders built one of Ireland's most influential technology companies, culminating in its recent $3.6 billion sale to Salesforce.

John Collins
19th Jun, 2026 - 8 min read

Founders and employees to share half of Fin’s $3.6bn price tag

Eoghan McCabe bet his plateauing Intercom business on creating a groundbreaking AI agent called Fin. In March, Fin hit $100 million in sales, causing Salesforce to swoop in. Now those who built it stand to reap big rewards from the deal.

T. Lyons and T. Hubert
15th Jun, 2026 - 4 min read

The Irish links behind 11x, one of the world’s most in-demand AI start-ups

11x has just raised over $70m in the space of two months with investments coming from iconic VC firms. The start-up also boasts Irish staffers and investors on its cap table.

Michael Cogley
21st Nov, 2024 - 5 min read

“The learners will inherit the Earth”: Late adopters of AI run the risk of being left behind

The hype surrounding AI makes it difficult for business leaders to make a decision on how to implement it. But doing nothing also brings real risk with it – even if it only feels like buying time.

Michael Cogley
18th Oct, 2024 - 5 min read

“It’s an iPhone moment”: Intercom’s Paul Adams on going all-in on AI, battling Salesforce, and having an outspoken CEO

The Irish customer service software unicorn's chief product officer tells The Currency about its $94 million bet on the breakthrough technology.

Michael Cogley
10th Oct, 2024 - 10 min read

John Collins: Why entrepreneurs are now trying to control the narrative

Intercom's Eoghan McCabe is just one of the more high profile, and arguably more effective, tech leaders who are eschewing mainstream media and talking directly to their audience using social media and their own websites.

John Collins
21st May, 2024 - 4 min read

An Irish co-founded start-up has raised $16m to oust Excel

Equals, which is aiming to rebuild and modernise spreadsheets, has raised $16 million in a Series A investment round led by Andreessen Horowitz. Its founders are part of Intercom's ever-growing coterie of employees turned entrepreneurs.

Rosanna Cooney
11th Nov, 2022 - 2 min read
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