I am a big fan of Netflix as a service and as a company. I have read widely about the business and written about it before. I recently read No Rules Rules by Netflix CEO Reed Hastings and Erin Meyer, an INSEAD professor and expert on company culture. The book is a deep dive into Netflix’s culture and how it operates and takes a different tack from the Randolph and McCord books I reviewed earlier. While those books cited culture as a key element of Netflix’s success, Rules No Rules is a revealing guide to the mechanics of making that…
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