On average, every 22 minutes over the past year, a frustrated social media user filed a dispute with Appeals Centre Europe. The Irish-based out-of-court dispute settlement body was certified by Coimisiún na Meán in September 2024 to examine complaints from users of leading social media platforms. From its Dublin office, the body offers free, independent reviews in seven languages – English, French, German, Spanish, Italian, Dutch and Polish – and received seed funding from the Oversight Board Trust, originally set up by Meta Platforms Inc.  While its decisions are non-binding, several of the social media giants do act when it…

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